Privacy Policy

1. Introduction

VISHNEXA values your privacy. This Privacy Policy explains how we may collect, use, and protect information when you use our website, products, services, forms, communications, mobile applications, or other interactions with the VISHNEXA ecosystem.

2. Information We May Collect

We may collect information such as your name, email address, business details, communication content, support requests, product usage data, device or browser information, analytics data, account information, uploaded files or images, payment records, and other information you voluntarily provide when interacting with VISHNEXA products or contacting us.

3. How We May Use Information

We may use collected information to operate our services, improve product quality, communicate with users, respond to inquiries, provide support, process business requests, improve website and app experience, maintain security, process payments, manage credits, deliver AI-powered functionality, and support the normal operation of VISHNEXA products and infrastructure.

4. Product and Website Scope

VISHNEXA is a multi-product AI company. This policy may apply to information processed through our main website, LeadFlow AI, Fashion Try-On AI, current products, and future VISHNEXA products or systems, unless a separate product-specific privacy policy is published for a particular service.

5. Data Sharing

We do not sell personal information. We may share information with trusted service providers, hosting partners, payment providers, email infrastructure services, analytics tools, AI model providers, cloud storage providers, authentication systems, or operational vendors only when reasonably necessary to operate, improve, secure, or support our services.

6. Data Security

We take reasonable administrative, technical, and operational measures to protect information from unauthorized access, misuse, alteration, or disclosure. However, no internet-based system, AI service, payment system, or storage method can guarantee absolute security.

7. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to improve website functionality, measure usage patterns, evaluate performance, understand user behavior, and improve the overall VISHNEXA website, product, and mobile app experience.

8. Third-Party Services

Our website and products may rely on third-party services for hosting, analytics, authentication, email delivery, payments, communications, storage, AI processing, image processing, or related operational needs. These services may include providers such as payment processors, cloud infrastructure providers, cloud storage providers, AI model providers, and email delivery providers. Those services may process information in accordance with their own terms and privacy policies.

9. Data Retention

We may retain information for as long as reasonably necessary to operate our services, comply with legal obligations, resolve disputes, maintain security, prevent abuse, improve products, provide history or saved workspace features, manage credits and payment records, and support legitimate business operations.

10. Your Choices

Depending on the nature of your interaction with VISHNEXA, you may choose not to provide certain information. However, some features, communications, AI functions, payment features, saved workspace features, or services may not function properly without it.

11. Data Deletion and Privacy Requests

Users may request account deletion, data deletion, or privacy-related assistance by contacting VISHNEXA through our official support channels. We may need to retain certain records where required for legal, security, payment, fraud prevention, dispute resolution, or legitimate business purposes.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website, products, mobile applications, or services after changes may indicate acceptance of the revised policy. The latest version will be reflected by the updated date shown above.

13. Contact

For privacy-related questions, account deletion requests, data removal requests, or support, you may contact VISHNEXA through our contact page or official business email.

14. Image Processing and AI Usage

Certain VISHNEXA products, including AI-based applications such as Fashion Try-On AI, allow users to upload images such as personal photos, clothing images, or related visual content. These images may be processed using AI models and third-party AI service providers to generate outputs requested by the user.

Uploaded images are used for providing requested functionality, generating AI-powered outputs, maintaining history or saved collections, supporting exports, improving user experience, troubleshooting, preventing abuse, and maintaining service quality. We do not sell or publicly distribute user images.

15. Fashion Try-On AI Application

Fashion Try-On AI is a VISHNEXA product that allows users to generate AI-powered fashion visualizations, outfit try-ons, style recommendations, quality checks, fit analysis, tailoring guidance, fashion copilot responses, CAD pattern assistance, saved collections, favorites, and premium exports.

To provide these services, users may upload photographs, clothing images, measurements, style preferences, body fit details, wardrobe information, feedback, and related content. Such information is used to provide requested functionality, generate AI outputs, personalize user experience, maintain saved history, support collections and favorites, process premium exports, and improve service reliability.

Fashion Try-On AI may use third-party services for image storage, AI generation, AI analysis, authentication, email delivery, payment processing, analytics, hosting, and related operational needs. This may include services used for AI image generation, virtual try-on generation, image hosting, password reset emails, payment verification, and credit management.

Fashion Try-On AI uses a credit-based system. Payment transactions may be processed through third-party payment providers. VISHNEXA does not store full payment card information on its own systems. We may store purchase records, credit balances, credit transactions, payment order IDs, payment status, and related information necessary to manage credits, refunds, premium access, and fraud prevention.

User-uploaded images and generated outputs may be stored to support history, collections, favorites, sharing, downloading, preview images, and premium export features. Users should avoid uploading sensitive content that they do not want processed by AI systems or cloud infrastructure.

If AI generation fails, the application may automatically refund reserved credits according to the product's credit system. Such refund records may be stored for transaction history, support, and audit purposes.

16. LeadFlow AI Application

LeadFlow AI is a VISHNEXA product designed to help businesses manage and improve lead conversion workflows. LeadFlow AI may process business lead details, customer inquiry information, contact details, message content, follow-up notes, lead status, priority information, and related business workflow data provided by users.

Information in LeadFlow AI is used to operate lead management features, organize customer inquiries, support follow-ups, improve business workflows, provide AI-assisted suggestions, maintain user accounts, secure access, and improve the product's functionality.

LeadFlow AI may use third-party infrastructure, hosting, authentication, email delivery, analytics, AI processing, and communication services where necessary to operate the product. We do not sell business lead data or customer inquiry data.

Users are responsible for ensuring that any customer or lead information they enter into LeadFlow AI is collected and used lawfully and with appropriate permission where required. Businesses using LeadFlow AI should ensure that their own customer communications and data practices comply with applicable laws and platform rules.

LeadFlow AI may retain lead records, workflow history, activity logs, user account data, and related operational information as needed to provide the service, support users, maintain security, prevent abuse, improve functionality, and comply with legitimate business or legal requirements.